Inside Twitter’s Long, Slow Struggle to Police Bad Actors

By Anonymous

Twitter CEO Jack Dorsey has personally weighed in on high-profile decisions, frustrating some employees

When Twitter Inc. Chief Executive Jack Dorseytestifies before Congress this week, he’ll likely be asked about an issue that has been hovering over the company: Just who decides whether a user gets kicked off the site?

To some Twitter users—and even some employees—it is a mystery.

In policing content on the site and punishing bad actors, Twitter...