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Twitter CEO Jack Dorsey has personally weighed in on high-profile decisions, frustrating some employees
When Twitter Inc. Chief Executive Jack Dorseytestifies before Congress this week, he’ll likely be asked about an issue that has been hovering over the company: Just who decides whether a user gets kicked off the site?
To some Twitter users—and even some employees—it is a mystery.
In policing content on the site and punishing bad actors, Twitter...